OUR TERMS & CONDITIONS
HOLDING FEE: A minimum 50% non-refundable holding fee (plus a 5% service fee) is required for all sessions. The balance of your fee will be due at the end of your session. We accept cash, check and credit cards. A 5% processing fee will be added to credit card payments. Stylists are paid separately.
PREPAYMENT: Some sessions require prepayment. Prepayments are non-refundable.
RESCHEDULING: We understand sessions sometimes need to be rescheduled. We allow one complementary reschedule (to be completed within 60 days of your original session date) provided you give us 72 hours (3 business days) notice. Sunday is not considered a business day. If you give us less than 72 hours notice, we’ll consider it a cancellation and your deposit will be sacrificed. If you want to reschedule more than once, a $100 rescheduling fee is required per incident.
RESCHEDULING (SPECIAL EVENTS) Our 72-hour rescheduling policy does not apply to Headshot specials, Fun & Fashion and Rockstar Sessions. These events may not be rescheduled after they are booked and deposits or prepayments for these events are not refundable.
WEATHER RESCHEDULING: In most cases, we shoot no matter the weather. But if that’s absolutely not possible, we’ll gladly reschedule with no penalty.
LATE ARRIVALS: If you arrive late, we shoot less. If you arrive more than 30 minutes late, we’ll consider it a cancellation and you forfeit your deposit.
WHAT YOU'RE PURCHASING: When you hire us, you're purchasing a license to use the images we deliver for an agreed upon length of time and in a specifically defined manner, typically for professional use. We retain ownership of and reserve all copyrights on our images. We encourage posting of FINAL images on social media provided we are given credit. Posting of screen shots or unedited images, with or without watermarks, or images that have been colorized, distorted, filtered or changed in any way without our permission is not allowed.
DEFINITION OF PROFESSIONAL USE: Unless specified otherwise, “professional use” includes printing of your images for comp cards and hard copy headshots, use of your images on your website and social media and on your agency profile pages. Professional use DOES NOT include publication in print or digital magazines or in any venue where the talent is being compensated. Usage of this kind requires express permission by the photographer and may require additional fees
RESHOOTS & REFUNDS: Photographs are artistic creations and interpretation is subjective. Because of this, we do not offer reshoots, revisions or refunds other than for technical failures or malfunctions that prevent us from delivering the agreed upon number of technically proficient images in clear focus. In the extremely rare case we can’t deliver as promised, we'll refund or reshoot your session. We are not liable for any amount in excess of deposits and fees that have been paid.
FOR PARENTS OF YOUTH CLIENTS: We require a parent or guardian to be present for all shoots with kids under 18 years old. There are no exceptions to this policy. We ask that parents or guardians stay out of the model’s eyeline so as not to be a distraction. Please do not coach your kids. If you would like to take pictures of your kid’s session with your phone, please ask permission before you start snapping.
DELIVERABLES: The number of the images we deliver depends on the type of shoot. We always deliver final images as high resolution JPGs. No part of any order, including proofs, will be delivered until final balance is paid. Images are edited at our discretion and proofs will not include all images shot. We will edit and release only those images we deem consistent with our artistic standards.
RETOUCHING: Standard retouching is included with your session fee. Standard retouching includes light blemish removal, removing stray hairs from the face, teeth whitening, color correction and cropping, as needed. In most cases, no other retouching is necessary. Premium retouching such as large scale wrinkle removal, extensive beauty retouching and altering large areas of hair will incur an additional fee.
TURNAROUND: Depending on the time of year and the scope of your shoot, you can expect proofs within 10-14 days of your session. Retouched images are usually delivered 10-14 days after you've made your selects. Rush processing is available for a fee.
EXPIRATION OF PROOFS: Proofs are available for 90 days from the date we send your link. After 90 days, your proofs will be archived. There’s a $25 fee to reopen archived galleries.
STANDARD MODEL RELEASE: We are granted the right to use and publish all photographs, pictures, portraits or images described above in any and all forms of media and in all manners including composite images or distorted representations for the purposes of publicity, illustration, commercial art, advertising, publishing (in both hard and soft formats) and any lawful uses as we may determine. By agreeing to these terms you acknowledge you have the right to do so and indemnify us of any litigation arising out of such use.
INDEMNIFICATION: If we can't shoot your session due to fire or casualty, strike, act of God, other cause beyond our control of the parties or due to photographer’s illness or emergency, we'll return your holding fee without any further liability. This limitation of liability also applies in the event photographic materials are damaged in processing, lost through camera or media malfunction, lost in the mail or otherwise lost or damaged without fault on our part.
LIABILITY: You release us and and all location owners of any liability, injury or damage that may happen during the photo shoot.
Please CONTACT US for more information.